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Error when first plugging in JeVois: CDC Serial doesn't have a driver. (other drivers installed properly)

0 votes
asked Mar 28, 2017 in User questions by n8ls (170 points)

2 Answers

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Assuming that you are using some version of Windows, the CDC driver should come pre-installed and detect Serial-over-USB connections, but we have seen reports around the web (not related to JeVois) of some versions of Windows not detecting CDC devices. So far all Linux and Mac hosts seem to correctly detect CDC, except for another report on this forum here of a Tegra board that did not have CDC drivers in the kernel provided by NVidia.

Which exact version of Windows are you running? We can try to reproduce here if we have that version.

Have you searched around a bit for windows CDC drivers? Would you be interested in trying something like this one:

answered Mar 28, 2017 by JeVois (46,580 points)
I am running windows 7 and yes there are several CDC drivers that have been suggested I am not quite sure which specific one to use for JeVois. I have searched for drivers under Ports (COM & LPT), following your posted video. There are manufacturers and models to chose from or I can download a specific driver.
I found a CDC driver that will work on my windows 7 64bit computer but I am not exactly sure how to test it worked. The camera seems to be working with AMCap with several of the output size demos. I have had limited time to read up on more of JeVois page so maybe I will find something there? Is there a serial port necessary for communication from PC to camera?
0 votes
Thanks for your patience. We have updated the docs and are now including a driver for Windows that should work with Windows 7. Please see these doc pages:


answered Apr 17, 2017 by JeVois (46,580 points)