If you see the device appear in Windows, the hardware looks all good and has correctly booted up and loaded the software. We have seen the "Unable to render" error in AMCap when trying to capture and render greyscale or other video formats, but it has been good in YUYV (they call it YUY2).
The JeVois camera shows up either as "UVC camera" (as in our tutorial videos) or "Video Control" (reported by some users), I guess depending on Windows version and such. Both names are ok and are not important, as long as the camera is detected by AMCap.
Please have a look at this video, especially around 5:29: https://www.youtube.com/watch?v=HdmmU7385jY
Can you try this:
- make sure the correct camera is selected if you have several, by going to Options -> Devices and selecting "Video Control", "UVC Camera" or whatever is not another camera you have (like built-in camera of a laptop).
- Then go to Options->Video Device->Capture Format and make sure YUY2 is selected as the "Color space / compression"
- Then you should be able to select various resolutions and enjoy.
If the problem persists, can you try the JeVois camera on a Mac or Linux PC that you or a friend might have? Also, maybe take a video of the steps you are taking and send us a link to email@example.com and we can have a look and help further.