SD card won't stay inserted

Question

I'm having issues getting the SD card to stay inserted. I've tried 6 different cards and am having the same issue. Did I get a faulty camera and should I send back? Or is there a quick fix I can do to avoid return?

Answer 1

Sorry to hear about this. This issue has been rare but a few have reported it. Did you make sure that the card is fully inserted until it bottoms out? Please see pictures at

http://jevois.org/start/start.html

the card should be about 1mm deeper than the edge of the mini-USB connector. If you have short nails you may need too push it with a coin, key, small screwdriver, etc. Just make sure you are ready to catch it, because if you slip with your tool, the card will come flying out.